Iran Info-Tech Development Company was established in 1990 as a response to the importance of investment in information technology (IT) sector. With the obtaining of agreement in principle and license of utilization form the Ministry of Industry in 1991, the company officially commended its activity with an annual production of 28000 computer units. The technical knowledge of the company’s specialist is kept up-to-date through research and development departments and through the CRM system which facilities clients’ relationship with the company so that orders are taken more appropriately and service are rendered more expediently. Furthermore, through the SCM system products and services are delivered timely and with reasonable quality, price and delivery time to the client so that customer satisfaction, as the company’s motto, is earned. To further increase the user’ confidence in Sahand computers, Iran Info-Tech development Company has implemented ISO 9000 compliance standards in the assembling of these computers which makes it stand out as the first company holding this quality assurance certificate.